FAQ

HOW DO I KNOW IF I NEED THERAPY?

Attending counseling sessions can help you to gain clarity on an issues, change unproductive behavior patterns, untangle complex personal emotions or embark on a journey of self-development. You may seek counseling as a result of a crisis, or you may be encouraged to seek counseling by family members, friends or colleagues. What ever brings you to Discovering Balance, seeking therapy is a personal investment in your self care to improve your life balance, overall wellness and success in life.

HOW LONG WILL THERAPY TAKE?

Our role at Discovering Balance is to help you develop concrete goals based on your current issues and concerns. We will consistently review goals and discuss treatment progress to ensure you feel progress is being made. Some acute problems can be dealt with in a brief period of time but this is not always the case. There is no magic number or formula to determine how long therapy will take. We are dedicated to your treatment and our primary focus is to be an agent for change to help you successfully achieve your goals. We can promise that the lines of communication regarding the appropriate time to end therapy will always remain open.

HOW WILL MY THERAPIST HELP ME?

Therapists can provide support, help you improve your problem solving skills and help you develop coping strategies for a wide range of issues. Therapists can help increase your insight and provide a different or fresh perspective on a problem that you have been struggling with.

 

Some benefits can include, boosting self confidence, improving self esteem, improving communication skills, learning new coping skills, attaining a better understanding of yourself, changing old patterns, developing new patterns, or managing your emotional feeling such as sadness, anger or other highly charged emotions you may be feeling.

HOW OFTEN WILL I MEET WITH MY THERAPIST?

The frequency of therapy is a mutually agreed-upon by you and your therapist. This time frame is largely based on your presenting issues and the goals of treatment. We generally recommend weekly or bi weekly treat. Our office hours and availability will vary by clinician. Please call or message our office for scheduling information.

 

FAQ

DO YOU TAKE MY INSURANCE?

Discovering Balance accepts insurance, cash and credit cards. Our fees are as detailed below.

We accept the following insurance:

Independent Health

Blue Cross Blue Shield of WNY

Fidelis Care

Univera

Cigna

United Healthcare

Oxford

Oscar

Initial counseling session: $150 (60 minutes)

Individual sessions: $125 (45-55 minutes)

Couples/Family sessions: $150 (60 minutes)

Group sessions: $200 (90 minutes 4 week session)

ADHD Assessment and Consultation: Please speak with a Discovering Balance therapist to develop an individualized plan

If you have an HSA or flexible spending account, Discovering Balance is considered a qualified medical expense. Contact us if you have any questions.

If we do not take your insurance directly, your health insurance contract may have “Out of Network” benefits. We can provide itemized receipts for your insurance company. Please speak with your insurance company for more information. This number can be found on the back of your card.

Sliding Fee Scale: We believe that the inability to pay should never be a barrier to treatment. We offer a sliding fee scale for all patients based on income and family size. We are also proud Open Path Collective providers. Please speak with one of our therapist for more information. 

WHAT IF I HAVE AN EMERGENCY

Please Call 911 if the risk of harm to yourself or others is eminent.
If you live in the Buffalo/Niagara region you may call one of the following community psychiatric services:
• Crisis Services 716-834-3131
• Psychiatric Emergency Program at ECMC 716-898-3465

HOW DO I GET STARTED

Scheduling an appointment is an easy process. You can schedule online or call our office to schedule an appointment. We look forward to meeting you!
(716) 810-2644.

 

716-810-2644

300 International Dr Williamsville NY 14221

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